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  • Passport Holder | Brown

Frequently asked questions

What is the return policy?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

Please see our Return Policy for information on eligibility and how to make a return.

How does shipping work?

We offer free shipping on eligible UK orders. Once your payment is confirmed, your order will be dispatched through our trusted third-party delivery partners, and you’ll receive tracking details so you can follow your order from dispatch to delivery. 

Shipping Policy

How do I care for my leather product?

With the right care, genuine leather can age beautifully and last for years. For detailed guidance on cleaning, conditioning and storing your leather, please visit our Leather Care Guide.

Why does my leather product look different after a few weeks?

Genuine leather naturally develops a patina as it is used. Over time, exposure to light, touch and everyday use can subtly change its colour, texture and finish.

This natural evolution is one of the beautiful characteristics of real leather; your piece develops its own character and becomes uniquely yours.